What usually happens
- Each truck's hours are written in a notebook, if at all, and nobody reads it.
- Tire replacement is noticed when the truck bounces, not when it was due.
- Requests ("truck 13 is slow on traction") are said out loud between shifts and lost.
- The service contractor asks what was done to the truck and someone has to remember.
- Dock levelers, high-speed doors and cold rooms get inspected "when there is time".
How it works with onCMMS
- Every truck with its hour meter as a meter reading: readings are recorded from the asset sheet, or when closing a work order, and shown on a chart.
- Meter-based preventive maintenance generates the service only when the truck has accumulated the set hours: "every 250 hours" means every 250 actual hours.
- Anyone on shift reports by scanning the QR code on the truck, with a photo and without an account.
- Each order is tied to its reading: you know at how many hours the last set of tires went on and how long it lasted.
- Dock levelers, doors and cold rooms on a calendar PM plan with a signed report.
- The forklift dealer's service visits go out as a PDF from the order and come back into the same history.
Example setup: a distribution center with twenty trucks
One site, locations for receiving, picking, cold storage and shipping. Assets: twelve counterbalance forklifts, five reach trucks, three electric pallet trucks, eight dock levelers with shelters, four high-speed doors, two cold rooms, a battery charging room and the sprinkler system. One maintenance supervisor and two technicians; the trucks are under a service contract with the dealer.
- Every truck gets a running-hours meter and a QR label on the mast. The service plan is "every 500 hours" on counterbalance trucks and "every 400 hours" on reach trucks, plus a yearly inspection by calendar.
- Shift leads record the hour meter at the end of each week from the phone; it takes a minute per truck. Technicians also record it when they close any order on that truck.
- When truck 7 crosses 4,000 hours, its service order appears. The supervisor sends it to the dealer as a PDF; the dealer's technician comes, the supervisor closes the order with the hours and the service sheet attached.
- A picker reports "dock 3 leveler stuck halfway" by QR. It becomes an urgent order and the dock is back in service before the afternoon trailer.
- The quarterly report shows truck 12 with four times the corrective orders of the fleet average at the same hours. The lease renewal conversation starts from that.
Typical assets
Counterbalance and reach forklifts, pallet trucks, dock levelers and shelters, high-speed and sectional doors, cold rooms and refrigeration units, compressors, battery chargers, racking, conveyors and sorters, fire systems.
Who records the hour meter?
Whoever has the truck in front of them: the technician or the supervisor, from the asset sheet on the phone. And when a work order is completed, the closing step offers to record the current reading, so the meter stays current without a separate trip.
Our history is in a spreadsheet. Do we lose it?
No. Assets are imported by CSV, and there is a CSV importer for work order history too. Meter readings can be loaded as well; write to us with your file and we look at it together.
Does it do fleet telematics or fuel management?
No. There is no telematics, GPS or fuel tracking. Readings are recorded by hand. If what you need is truck fleet management with GPS, this is not your tool.
Can we track forklift pre-shift inspections?
You can set up a daily PM plan per truck with a checklist template of the inspection points, mandatory items included, and the operator or shift lead closes it from the phone. It is a maintenance record; whether it satisfies a specific regulatory requirement in your country is for you to confirm.
Screenshots show the current interface, which is in Spanish. An English interface is on the roadmap; read where it stands.
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