Care settings: on record, not just done

In a building with patients or dependent residents, maintenance is not comfort. The boiler, the elevator and the kitchen cold room cannot fail, and every inspection has to be showable when someone asks for it. The loop is the same in a care home, a clinic and a community hospital; only the size changes.

What usually happens

  • Periodic inspections (hot water, HVAC, fire systems) live in binders and calendars that only one person controls.
  • Care staff notice the fault but have no convenient way to report it, so it gets mentioned at shift handover, or not at all.
  • When an inspection comes, the outside contractor's paperwork is there and the in-house maintenance records are not.
  • Adjustable beds, patient hoists and mobility aids are repaired without leaving a trace.
  • The night shift finds the hot water lukewarm and nobody remembers when the boiler was last serviced.

How it works with onCMMS

  • Scheduled preventive maintenance per installation, with the order generated automatically and its lead time configured.
  • Mandatory checklists on sensitive inspections: until every required item is done, the order cannot be completed.
  • Staff report by QR code without an account: the nurse who sees the leak reports it in thirty seconds, with a photo.
  • A signed PDF report for every intervention: that is what you show the inspector.
  • History per asset: the boiler, each elevator and each bed with everything that has been done to it.
  • Outside contractors receive their orders as a PDF by email and their visits sit in the same history as your own work.
Preventive maintenance plans in onCMMS
The PM plans: what is due and what is running late.

Example setup: an 80-bed care home

One site, locations per floor plus kitchen, laundry, plant room and grounds. Assets: two boilers and the hot water system, the HVAC units, two elevators, the kitchen cold rooms and dishwasher, the laundry machines, the generator, the fire alarm and extinguishers, the nurse call system, and the beds and hoists as individual assets. One maintenance technician, a facilities manager who supervises, and contractors for elevators, fire systems and hoist inspections.

  1. The facilities manager sets up the plans: weekly hot water temperature check with a mandatory checklist, monthly fire alarm test, quarterly HVAC filters, yearly boiler service, six-monthly hoist inspection sent to the contractor.
  2. QR labels go on every bed, hoist and wet room. A care assistant reports a stiff bed control with a photo; the technician has it fixed before the next shift, and the bed's history says so.
  3. The weekly hot water check cannot be closed until every outlet temperature is entered. The readings sit on the asset as meter readings, with a chart.
  4. When the hoist inspection is due, the order goes to the contractor as a PDF. Their certificate is attached to the order when it is closed.
  5. On inspection day, the manager filters work orders by asset and date range and exports the CSV. Every check is there, with who did it, when, and the signature.

Typical assets and installations

Boilers and domestic hot water, HVAC, elevators and stair lifts, commercial kitchen and cold rooms, laundry, generators and UPS, fire systems, adjustable beds, patient hoists and transfer aids, nurse call systems, medical gas outlets (as installations, not as regulated devices).

Part of our maintenance is done by outside companies. How does that fit?

Their interventions are recorded as work orders just like your own: who came, what they did, how long it took, and their report attached or their signature on yours. You can send them the order as a PDF from the application. The history is complete regardless of who does the work.

Does it replace the statutory records our regulator requires?

It does not replace them; it complements them. Official certificates and logbooks remain with whoever is licensed to issue them. onCMMS gives you the operational record that every internal check was planned, done and signed.

Does it work for a hospital?

For the infrastructure and installations of a small or community hospital, yes: it is the same loop. What is out of scope is regulated medical equipment (calibration and metrology of biomedical devices), which needs specific systems, and we prefer to say so before you start.

Is patient data involved?

No. onCMMS holds assets, requests, work orders and the names of your staff. There is no reason to enter patient information, and we advise against putting it in request descriptions. Data is hosted in the EU; see security and data.

Screenshots show the current interface, which is in Spanish. An English interface is on the roadmap; read where it stands.

← All industries

Keep reading

Try it with your own assets

Create your account in 30 seconds and your company is ready instantly. No card, no commitment.

Start free